Sonos apologized months too late for messing up its app and has offered a roadmap for fixing everything which has already slipped

Sonos seriously stepped in it a couple of months back when it released an overhauled first-party mobile app that shipped with a number of missing features. These included core functions like sleep timers and alarms. Many of the company’s speakers would not appear as a pairing option and it became extremely difficult to precisely adjust the volume level of a paired speaker.Additionally, music search and playback were both negatively impacted by the change, leading to numerous customer complaints.

Now, the company has apologized for releasing the half-baked app. CEO Patrick Spence whipped up a blog post to address the “significant problems” with the new software.

“There isn’t an employee at Sonos who isn’t pained by having let you down, and I assure you that fixing the app for all of our customers and partners has been and continues to be our number one priority,” he wrote.

Spence also wrote that the company had planned to quickly incorporate the missing features and patch up any errors, but these fixes were delayed by a “number of issues” that were unique to the update. He did confirm that Sonos has been actively pushing out patches approximately every two weeks to address a wide variety of concerns.

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Source: Sonos apologized for messing up its app and has offered a roadmap for fixing everything

Etsy goes USA level prude and will kill Artisanal sex toy businesses – without having told them that their policies were changing. Surprise!

Simply Elegant Glass has been selling hand-crafted sex toys on Etsy for nearly a decade. In that time, the shop has made over 7,000 sales and racked up more than 1,500 mostly five-star reviews. The Etsy shop — which offers glass dildos, anal plugs and other insertable items — drives the majority of the small business’ overall sales. But as of Monday July 29, the bulk of the shop’s catalog won’t be allowed on the marketplace anymore under Etsy’s new restrictions around sex toys.

The Adult Nudity and Sexual Content policy, which was quietly published at the end of June to the platform’s “House Rules,” states that “Etsy prohibits the sale of adult toys that are: inserted into the body; applied to the genitalia; designed for genitals to be inserted into them.” Among other things, it specifically forbids vendors from selling “dildos, vibrators, anal plugs, sex dolls and fleshlights.” The policy update, spotted first by Mashable, came in tandem with a community forum post by Etsy’s head of Trust & Safety, Alice Wu Paulus, who wrote that it was designed to reflect “evolving industry standards and best practices so that we can continue to keep our users safe.”

The note about the impending change said Etsy would, in the coming weeks, “communicate directly with sellers who may need to update their listing images to be compliant.” Enforcement would begin on July 29, it said, and non-compliant listings would be removed. But up to three weeks after the new policy was published online, sellers that spoke to Engadget said they were never contacted directly by Etsy. All of them found out about the ban through social media or other means.

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Source: Artisanal sex toy businesses might not survive Etsy’s new seller policies

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Samsung starts blocking sideloading, so Epic Games pulls Fortnite from the Galaxy Store

After it was discovered that Samsung would begin blocking any attempt to sideload apps Epic Games has made the decision to remove Fortnite, among other titles, from the Galaxy Store.

When the Galaxy Z Fold 6 began to land in the hands of users, the loaded version of One UI touted a brand-new attempt to block unverified apps from being sideloaded. Samsung’s One UI 6.1.1 asks if the user wants to turn on the “Auto Blocker,” a function that will block not only apps from unverified sources but also commands or software updates via USB cable.

Related: Samsung Galaxy phones now stop you from sideloading Android apps by default

Epic Games views this as poor behavior on Samsung’s part, citing it as one reason the company is pulling Fortnite from the Galaxy Store in One UI. A blog post notes that the decision was also made because of “ongoing Google proposals to Samsung to restrain competition in the market for Android app distribution.”

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Source: Epic Games pulls Fortnite from the Galaxy Store

Come on Samsung,  blocking sideloading and USB? Really, one of the advantages of Android is that it is a (more) open system.