Managers rated as highly emotionally intelligent are more ineffective and unpopular, research shows
Professor Nikos Bozionelos, of the EMLyon Business School, France, and Dr. Sumona Mukhuty, Manchester Metropolitan University, asked staff in the NHS to assess their managers’ emotional intelligence—defined as their level of empathy and their awareness of their own and others’ emotions. The 309 managers were also assessed on the amount of effort they put into Read more about Managers rated as highly emotionally intelligent are more ineffective and unpopular, research shows[…]