You find a fault in a Tesla. You ask for repairs. Tesla comes back offering 50% of the repair price, but only if you promise to not tell anyone about the problem you found!
This offer, to repair a defective part in exchange for a non-disclosure agreement, is unheard of in the auto industry. More troublingly, it represents a potential assault by Tesla Motors on the right of vehicle owners to report defects to the National Highway Traffic Safety Administration’s complaint database, the auto safety regulators sole means of discovering defects independent of the automakers they regulate.
Source: Tesla Suspension Breakage: It’s Not The Crime, It’s The Coverup – Slashdot
Ouch!
Robin Edgar
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