Canon can’t get enough toner chips, so it’s telling customers how to defeat its DRM

[.,..]To enforce the use of first-party cartridges, manufacturers typically embed chips inside the consumables for the printers to “authenticate.” But when chips are in short supply, like today, manufacturers can find themselves in a bind. So Canon is now telling German customers how to defeat its printers’ warnings about third-party cartridges.

“Due to the worldwide continuing shortage of semiconductor components, Canon is currently facing challenges in procuring certain electronic components that are used in our consumables for our multifunction printers (MFP),” a Canon support website says in German. “In order to ensure a continuous and reliable supply of consumables, we have decided to supply consumables without a semiconductor component until the normal supply takes place again.”

[…]

The software on these printers comes with a relatively simple way to defeat the chip checks. Depending on the model, when an error message occurs after inserting toner, users can press either “I Agree,” “Close,” or “OK.” When users press that button, the world does not end. Rather, Canon says users may find that their toner cartridge doesn’t give them a low-toner warning before running empty.

“Although there are no negative effects on print quality when consumables are used without electronic components, certain additional functions, such as the detection of the toner level, may be impaired,” Canon’s support site says.

Source: Canon can’t get enough toner chips, so it’s telling customers how to defeat its DRM | Ars Technica

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