“Click-to-cancel” rule would penalize companies that make you cancel by phone
Canceling a subscription should be just as easy as signing up for the service, the Federal Trade Commission said in a proposed “click-to-cancel” rule announced today. If approved, the plan “would put an end to companies requiring you to call customer service to cancel an account that you opened on their website,” FTC commissioners said. Read more about “Click-to-cancel” rule would penalize companies that make you cancel by phone[…]